Serena Lam: Vietnam Refugee Inspiration, IBM to SaaS Founder & Sales Automation Consequences - E471

Serena Lam, CEO & Cofounder of Fuzzy Sequence, and Jeremy Au discussed:

1. IBM to SaaS Founder: Serena described her seven-year tenure at IBM, where she tackled diverse strategic roles across the U.S., China, and India. This experience provided her with a robust foundation in technology and business strategy, crucial for her later ventures. She emphasized the comfort and security of a well-structured corporate environment, noting how it fostered her ability to save and enjoy a reliable income, which contrasted with the uncertainties of startup life.