Disney+ Arbitration PR Crisis, Good vs. Bad Startup Sci-Fi Ideas & Defence Tech Rise with Shiyan Koh - E464

Shiyan Koh, Managing Partner of Hustle Fund, and ​​Jeremy Au talked about three main points:

1. Disney+ Arbitration PR Crisis: A woman died from an allergic reaction after eating at a Disney-affiliated restaurant. The husband sued Disney for "wrongful death" and $50,000+ of damages. Disney in May 2024 alleged that the husband accepted a forced arbitration agreement when signing up for Disney Plus in 2019. This caused a firestorm of public criticism about the company's accountability. The hosts discuss the broader implications of such legal strategies on public trust and branding, and Disney's withdrawal of this legal case serves as a cautionary tale about balancing tactical legal defenses with keeping a broader strategic eye.